Right of withdrawal

As a consumer, you have a statutory right of withdrawal. We would like to inform you below about the scope of the right of withdrawal.

Cancellation policy

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. If there is a contract for the delivery of goods in several partial consignments or pieces, on the day on which you or a third party named by you, who is not the carrier, have taken possession of the last partial consignment or the last piece. In order to exercise your right of withdrawal, you must give us
Cocccon UG
Langestr. 22
58089 Hagen
Phone: +49 (02331) 6254740
Cell phone: +491782086690
Email: onlineshop@cocccon.de
inform you of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached model withdrawal form, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires. If you want to cancel the contract, please fill out this form and send it back.

Model withdrawal form

A Cocccon UG, Langestr.22
58089 Hagen
E-mail: onlineshop@cocccon.de

Hereby I/we (*)cancel the contract concluded by me/us (*) for the purchase of the following goods (*) / the rendering of the following service (*)
ordered on ___________________ (*) ​​/ received on _______________________ (*)

name of the consumer (s) _____________________________________
address of the consumer (s)

_________ _____________________________________________________
Date Signature of the consumer (s) (only for notification on paper)

(*) Delete where inapplicable

Consequences of cancellation

If you cancel this contract, we will have all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you have a different type of delivery than ours) have chosen cheap standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. You bear the direct costs of returning the goods. For this repayment, we use the same means of payment that you used in the original transaction unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen-day period has expired. You only have to pay for any loss in value of the goods if this loss in value is due to a handling that is not necessary for checking the nature, properties, and functionality of the goods. End of revocation